Member of International Association of Privacy Professionals
This policy is effective as of 15th Feb 2024
The General Data Protection Regulation (GDPR) is a European Union regulation which protects the rights of data subjects in the European Economic Area (EEA), with respect to the processing of their “personal data,” as such term is defined in the GDPR.
Table of contents:
The GreenArrow Consultancy Ltd website is designed to meet the principles of the GDPR.Here are some of the actions we’ve taken to ensure our compliance with GDPR:
Please see the Green Arrow Consultancy Privacy Policy, which describes the categories of information we process, the purposes for which we process personal data, and how we collect that personal data.
How Long is Personal Data Retained
If you provide information to us as part of any demo of SaaS service, we will keepthat information for up to twelve months after your last communication with us.
We will keep personal information provided by customers for up to three monthsafter the end of our business relationship and subject to our SaaSagreement. All payment information will be deleted 36 months afterprocessing unless we are required by law to keep it longer.
If youcontact us directly using the contact information provided on the Green ArrowConsultancy website or social media pages, we will retain your contactinformation for a period of up to three months after we respond to yourinquiry. After that, the communications will be deleted from our system unlesswe are required by law to retain it longer.
Children's Privacy
The GreenArrow Consultancy website and platform were not developed or intended forindividuals deemed to be children under applicable data protection or privacylaws, and we do not knowingly collect information from children. If you are theparent or guardian of any minor that may have contacted Green Arrow ConsultancyLtd, please alert us as soon as possible so that we can make sure we have nodata on them, on being notified or learning the age of a minor we willendeavour to delete all data within 72 hours.
Legal Basis for Processing
If you usethe Green Arrow Consultancy website or any related platform located in the EEA,we rely on legitimate interest as the legal basis for processing the personaldata we collect via the website and platform.
Controller and Processor
Dependingon which features you choose to use, Green Arrow Consultancy Ltd is both a Controllerand Processor of personal data covered by the Privacy Policy for purposes ofEuropean data protection legislation.
If youchoose to use our Vendor Risk Monitoring, Policy Change Detection, VendorLawsuit Alerts, Privacy Law Alerts, and Ask the Privacy Expert feature, GreenArrow Consultancy is a Controller when the GDPR applies.
If youchoose to use the Consent Management or Subject Rights Management features, GreenArrow Consultancy is Processor when the GDPR applies. Green Arrow Consultancy’sData Processing Addendum applies only when required under the GDPRand does not apply to Customers who are currently in a trial evaluationperiod or who are using a free tier of service.
Subprocessors
Inconnection with the operation of our website, Green Arrow Consultancy mayengage third parties (each a “Subprocessor”) to process your personal data. Asa condition of permitting a Subprocessor to process your personal data, GreenArrow Consultancy will enter into a written agreement with each Subprocessorcontaining data protection obligations at least as protective as the technicaland organizational measures Green Arrow Consultancy has put into place toprotect your personal data from accidental or unlawful destruction, loss,alteration, or unauthorized disclosure or access.
We use thefollowing Subprocessors to operate our website and provide our services:
Name
Subprocessing Activity
Country of Origin
Amazon Cloud Services
Cloud Service Provider
United States and Ireland
Nexcess Cloud Services
Cloud Service Provider
United States
Webflow
Content Management System
United States
Xero
Subscription & Billing
United Kingdom
Monday.com Inc
Collaboration, Productivity, and CRM
United Kingdom
Microsoft Corporation
Collaboration Tool
United States and Ireland
UserWay Inc
Website Accessibility Platform
United States
UpGaurd
Security Posture and Breach alert Platform
United States
Google Cloud Services
Email and Data Storage
Ireland
International Data Transfers
If you arelocated within the EEA when you visit the Green Arrow Consultancy website orlog in to the Green Arrow Consultancy Software as a Service platform, we maytransfer your personal data outside of the EEA. When we do, we will ensure thatan adequate level of protection is provided for the information by usingindustry-standard encryption at rest and in transit.
For visitor facing components of the platform such as Green Arrow Consultancy’sconsent manager, all personal data is stored in Dublin, Ireland, within theEEA.
Visit our Privacy Policy to learn more about the technical andoperational measures we implement and our compliance with the EU-U.S. PrivacyShield Framework and Swiss-U.S. Privacy Shield Framework.
Your Data Protection Rights Under GDPR
If you area resident of the European Union, you have certain data protection rights underthe GDPR. Green Arrow Consultancy Ltd will take reasonable steps to allow youto access, review, update, rectify, or delete any personal data we hold aboutyou.
In certain circumstances, you have the following data protection rights:
If you wishto exercise one of these rights, please contact us by using the contact detailsbelow. We may ask you to verify your identity before responding to theserequests.
Direct Marketing
You mayopt-out of receiving marketing communications at any time by unsubscribing fromemail marketing, by changing your notification settings in the Green ArrowConsultancy application or by opting-out of any emails we may send to you.
How to Contact Us
If you haveany questions about this GDPR Statement, you may contact us online, or you can send correspondence to thefollowing addresses:
Info@GreenArrowConsultancy.com
UK OFFICE
Green Arrow Consultancy Ltd
Sophia House, 28 Cathedral Road,
Cardiff, CF11 9LJ, Wales, UK
Our DataPrivacy Office:
Darren@GreenArrowConsultancy.com
Ifcontacting us does not provide you with an adequate resolution and your inquiryis related to information collected about you in the European Union/EuropeanEconomic Area, please contact the applicable EU Data Protection Authority.
Changes to this GDPR Statement
Pleasevisit this page periodically to stay aware of any changes to this GDPRStatement, which we may update from time to time. If we modify this GDPRStatement, we will make the revised overview available at the URL of this pageand indicate the date of the latest revision.
This page waslast updated on 16th Feb 2024
designated Data Protection Officer: Darren Tyler (Director of Green Arrow Consultancy Ltd
